Satisfaction Guaranteed... Plus Free Return Shipping!
Garden Harvest Supply is proud to offer a COMPLETE SATISFACTION GUARANTEE with FREE RETURN SHIPPING for all of our valued customers. We are so confident that we offer the best selection of the highest quality products and plants at the most competitive prices that we will back them up with this fantastic proof of our commitment to customer service.
We make it very simple. Within 30 days of shipment* just log into your account, select "Return Merchandise Authorization," and fill it out in detail, including the reason for the return. We will email you a printable Return Shipping Receipt with complete instructions for returning the item. The item must be mailed in its original packaging, so hang onto the original packaging material until you are sure of your satisfaction.
* We can only offer this warranty for 10 days on live potted plants, which are guaranteed to arrive in healthy condition and with the strongest possible root systems. Unfortunately, we can't control Mother Nature's effects after the plants leave our facilities, nor can we assure that perennials will come back year after year, due to all the growing conditions that can affect plants, like climate, soil pH, soil moisture, and sun exposure. We can only ensure their good health upon arrival to their new homes.
Our wholesale deliveries are guaranteed to arrive in healthy condition; there is no warranty after their safe arrival.
We, the staff at Garden Harvest Supply,
Just as I want the best for my family, I would not expect you to settle for less. It is our intent to have perfect service and perfect products; unfortunately there are rare occasions when we do not meet our goal. However, you have my word that I will stand behind every order with our satisfaction guarantee.