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GrowJoy Satisfaction Guarantee

We measure our success on the satisfaction of our customers.


Here is what they’re saying:


"Consistently excellent. I was wary of buying Ivy Leaf Geraniums online but these are beautiful. They are shipped in protective containers, shipped on time and are nice size, healthy plants. I buy them every year.”

- Kathy S.


"Ordered again from them this year. Very pleased with my purchases, past and present! Will gladly shop again. Have tried other online retailers for my plants and there just isn't any comparison. GrowJoy consistently ships beautiful, healthy plants and their customer service is top notch! Thanks!”

-Tim D.


"Great place to buy individual garden plants and great customer service.”

- Michael C.


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SATISFACTION GUARANTEE

We guarantee that you will be completely satisfied with your plants on arrival, and that if planted immediately, they will thrive in their new home.

If for some reason this is not the case, please call or email us with your concern and we will make it right. If it is determined that the plants will not be able to thrive, we will either refund your purchase within one (1) business day, or give you store credit toward another purchase.

Our guarantee is good for 10 days from the date of delivery. (Our wholesale trays are guaranteed to arrive in healthy condition; there is no warranty after their safe arrival). If there are multiple plants, a photo may be requested. Due to weather and situations beyond our control, we cannot be held responsible once the plants have been in your care for more than 10 days. 

Just as I want the best for my family, I would not expect you to settle for less. You have my word that I will stand behind every order with our satisfaction guarantee.

Sincerely,
Joe Stutzman
Owner
GrowJoy, Inc.