GrowJoy Satisfaction Guarantee

"You guys are really amazing ! The clever packaging certainly makes sure my plant arrived heathy and safe. I ordered a beet plant last year from you and had astonishing delicious beets. Thanks!!" - Randi E.

"I just got back into gardening after many years away. I bought some plants locally for my containers, but decided I needed more. They were out so I decided to buy from growjoy. I’m so glad I did! Plants came quickly, packaged wonderfully and are growing like crazy. I’ll definitely be buying more of my annuals next year from them." - Debra G.


We want you be thrilled with your new plants!

We guarantee that:

  • you will be completely satisfied with your plants on arrival,
  • and that if planted immediately, they will thrive in their new home.
(The included watering instructions must be followed to be covered by our warranty.)

If something isn't right with your plants, please call or email us right away with your concerns and we'll be happy to help.

If it turns out that the plants will not be able to thrive, we will either refund your purchase within one (1) business day, or give you store credit toward another purchase.

Our guarantee is good for 10 days from the date of delivery. If there are multiple plants, a photo may be requested.

There are some exemptions (these are situations where GrowJoy cannot be held responsible for damage to the plants):

They include:
  • Acts of nature
  • Animal damage
  • Other situations beyond our control
Just as I want the best for my family, I would not expect you to settle for less. You have my word that I will stand behind every order with our satisfaction guarantee.

Joe Stutzman
GrowJoy, Inc.


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